FAQ
Which video platforms are supported?
Our Web-App supports YouTube. These kinds of YouTube video URLs are accepted by our converter:
- youtube.com/watch?v=videoId
- youtu.be/videoId
- youtube.com/shorts/videoId
Which formats are supported?
You can download a YouTube video as MP3 (audio) or MP4 (video) file.
How to switch the format?
Simply click on the video to MP3 link and the format will switch to video to MP4. If you click the button again the format will switch back to video to MP3.
Is there a maximum supported video length?
Yes. It is only possible to download YouTube videos with a maximum length of 90 minutes.
Where is the file saved after the download?
You may check your browser settings. There you will find the download directory.
I am not able to save files to my iPad or iPhone.
If you are using a older iOs version you can download the app
Documents by Readdle from the Apple Store to be able to save files to your device.
The conversion does not start.
Please delete your browser cache and reload the site. Should the conversion still not start please send us a message using our
contact form.
An error occurred.
Please be sure that you do not try to download a YouTube video that is a:
- livestream
- longer than 90 minutes
- private
If your video does not match any of the above listed reasons and you are still getting an error please report it using our
contact form.
